Northside:  804-740-3851

Southside:  804-745-0294

 
Serving Richmond, VA and the Surrounding Area, Since 1917

Frequently Asked Questions

Q:

What is a heatpump?

A heatpump is a HVAC compressor that cools outside and heats inside. The unit has a reversing valve that changes the direction of the freon flow. It is cheaper to operate than a resistive heating circuit alone.

Q:

How often does my system need checkups?

Most manufacturers recommend that even a new unit be checked twice a year. We check your unit we will check all factors that may effect the unit's energy efficiency including freon levels, motor conditions, thermostat calibration and coil cleanliness insuring the safe operation of your unit.

Q:

How does my heat pump/air conditioner lose freon?

Constant vibration and age can cause leaks to develop in the refrigerant lines of your unit. When we check your unit we will measure the freon pressure to see if any has leaked and visually check the lines for noticeable leaks. A unit running low on freon will increase its running time and cause increased utility bills.

Q:

What is carbon monoxide?

Carbon Monoxide is a colorless, odorless gas that is created from incomplete combustion of fossil fuel. If inhaled carbon monoxide could cause illness or death. At levels up to 35 ppm carbon monoxide can cause headaches, dizziness, nausea, and fatigue. At levels over 200 ppm, carbon monoxide can cause death. We will check for carbon monoxide when servicing your furnace.

Q:

What would cause my furnace to put out carbon monoxide?

The dirtier the furnace burners are the more carbon monoxide will be produced. Normally these gases are vented through the flue pipe. If there is a crack in the heat exchanger (which can happen with age) then these dangerous gases can be blown into the home.

Q:

What if my furnace has a natural gas leak?

With time, a cock value, flexible gas line or gas line inside your furnace can get a leak. A natural gas leak is extremely dangerous, needing only one spark to cause an explosion or fire. We will check for natural gas leaks when servicing your furnace.

Q:

What is “sick building syndrome”?

Sick building syndrome (SBS) is diagnosed when 20%, or more, of the population of a building complains about problems such as headaches, shortness of breath, fatigue, nausea, dizziness, and eye or throat irritation. Studies show that roughly 20% of all buildings suffer from SBS.

Q:

Are ozone/negative ion air purifiers more effective than HEPA filters?

Yes. Negative ions and ozone can remove smaller particles from the air than HEPA filters can.

Condensate Pump
 
Remove the nuisance of ugly hoses or pipes running across the floor.
 

Condensation or wastewater is a byproduct of high efficiency furnaces, air conditioning, evaporator coils and flow-thorugh humidifiers.  A condensate pump is used to transfer this wastewater to a proper drain.

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Hard Start Kit
 
Extend the life of your compressor 
 

A hard start kit is designed to assist your compressor on start-up. If your inside air conditioning coil is located more than 50 feet from your outside condensing unit, you probably need a hard start kit to assist your compressor when it turns on. You see, your heatpump or air conditioner works like a pump circulating the refrigerant throughout your system. The harder the pump has to work the less efficient it is and the more likely it is to break down. A hard start kit helps your heatpump or air conditioner when it needs help most, when it first starts up and has to begin the pumping process. The addition of a hard start kit will extend the life of your compressor, which could save you from the high cost of a repair or replacement.

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Surge Suppressors & Lightning Arrestors
 
Safeguard your equipment
 

With electrical power at a premium during the sticky summer months, utility companies often lower their output of power. This is normally called a brown out. A brown out or reduction in power can do irreparable damage to your appliances, especially your heatpump or air conditioner. All appliances are designed to work with a certain amount of power. If that power level is dropped, your appliances will continue to function, but they will be forced to work under duress.

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Goodman Plumbing Heating AC
Goodman Plumbing and Heating is a Virginia Plumbing, Heating, Cooling and Air Conditioning Service and Replacement Company located in Chesterfield, VA, that services Richmond, VA, Colonial Heights, VA, Chester, VA, Petersburg, VA, Prince George, VA, Hopewell, VA, Powhattan, VA, Hanover, VA, Henrico, VA, Shortpump, VA, Goochland, Va.
Goodman Plumbing, Heating & AC - 600 Research Rd. Richmond, VA. 23236  Northside: 804-740-3851 - Southside: 804-745-029
Office Hours:  Mon-Fri 8am - 5:30 pm, Sat 8am - 4:30pm, Sun - Closed, NO OVERTIME CHARGES 8am - 8pm Mon - Sat