Your heat pump system is one of the biggest uses of energy in your home but it doesn't have to be as costly.  A heat pump's performance is measured by System Efficiency Ratio (SER). SER is a relatively new standard in the industry. It's an efficiency rating of your installed system, including the effects of the furnace, the ductwork and the construction of your home.

Replacing an operating heat pump
Before quoting to replace your existing system, as an NCI certified contractor we measure the SER of your system. The test reveals the ratio of actual cooling delivery compared to the rated amount the equipment produced when the manufacturer tested the equipment. For example, if a heat pump worked perfectly, it would be rated at a CSER of 100%. But if it only delivered half the cooling, the CSER would be 50%. In simple terms, a 16 Seasonal Energy Efficiency Ratio (SEER) heat pump could only operate like 8 SEER equipment.

We test your existing equipment first to determine your actual delivered efficiency to the home, then we can recommend the best solution for you based on your needs and requests of the new equipment.

There is no 1 size fits all. Every home is different, square footage, design or even the direction the home faces will change the design conditions of the new system requirements.